TERMS AND CONDITIONS
1 Introduction
1.1 These Terms and Conditions apply to the use of our Website or the purchase of Products offered through our Website.
1.2 Defined terms and interpretations for these Terms are included in paragraph 26.
2 Acceptance
2.1 You represent and warrant that: (a) you are a natural person and at least 18 years old; (b) you are authorized to enter into a legally binding contract with us; and (c) you are not prohibited by any applicable law or contract from entering into a legally binding contract with us.
2.2 We reserve the right to request written confirmation of your authority to agree to these Terms.
2.3 You represent and warrant that you have not: (a) been convicted of any criminal offense involving computers or the internet; and (b) previously been refused products or access to the Website.
2.4 We reserve the right to deny you access to our Website if we consider such denial necessary or appropriate.
2.5 Placing an order means: (a) your representation and warranty that you have carefully and completely read these Terms; (b) your offer to purchase the Order solely in accordance with these Terms; (c) your agreement that any order confirmation is made exclusively under these Terms; and (d) your agreement with us to be bound by these Terms.
2.6 If you do not agree to these Terms, you must not use the Website or purchase Products.
2.7 You must expressly agree to these Terms in order to: (a) provide information to or through our Website; or (b) purchase a Product.
2.8 By visiting our Website, purchasing Products, or agreeing to these Terms: (a) you also agree to our Privacy Policy; and (b) you agree to and undertake to comply with our acceptable use policy (see paragraph 12 below for more details).
2.9 We recommend printing a copy of these Terms and Conditions for future reference.
2.10 If you do not agree to these Terms and Conditions, you cannot place an order or communicate with us.
3 Personal Use
You acknowledge that you will only use the Website to purchase Products for your own personal and non-commercial use, as the purchaser and not as an agent or on behalf of another person.
4 Price
4.1 The prices for Products on our Website include delivery charges but exclude any fees, taxes, duties, levies or similar government charges (“duty unpaid and untaxed”).
4.2 All duties, fees, levies, taxes, or other government charges and declarations for the import of the Products to the delivery address are your responsibility and at your expense and are not included in the price of the Products. All deliveries may in individual cases lead to additional costs for which the seller is not responsible and which are borne by the customer. In addition to shipping costs, these include customs duties or VAT, as the goods are shipped from a non-EU country (China). You should consult with our customer service before placing the order to determine whether customs duties apply to a product. Customs duties or import tax are not paid by us and are at the buyer’s expense. Our goods are always shipped “duty unpaid and untaxed.” The buyer is the “importer of record” and is responsible for the proper payment of duties and/or import taxes and must fully comply with all laws and regulations of the country of import. Since rules for the import of goods vary from country to country, you should check your country’s customs and import duties before placing your order. It is the buyer’s responsibility to verify upon receipt that all laws and regulations of the country of import have been complied with.
4.3 We will do our best to ensure that all details, descriptions, and prices of the Products on our Website are correct. However, errors may occur. If we discover a pricing error, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you or do not receive a response from you, the order will be deemed cancelled and you will receive a full refund. If you choose to reconfirm your order, we will arrange delivery of your order and charge or refund you as outlined in our notice to you shortly after we receive your reconfirmation, using the form and method of payment used to place the order.
4.4 We are not obligated to fulfill an order if the price listed on the Website is incorrect (even after you have received an order confirmation).
4.5 Prices may change from time to time. However, such changes do not affect an Order for which an Order Confirmation has been sent.
5 Placing an Order
5.1 Once you have placed an order, all orders are subject to stock availability. If we have sufficient stock to fulfill your order, you will receive an Order Confirmation that serves as our confirmation of receipt of your order. In the event of delivery issues or lack of stock availability to fulfill your order, we will notify you by email and refund any payments made for the order.
5.2 A Contract is only formed when we have sent you an Order Confirmation and only with respect to the Product(s) listed in the Order Confirmation. These Terms are part of the Contract and apply to the exclusion of all other terms.
5.3 If your order consists of more than one Product, the Products may be delivered to you in separate shipments at different times.
5.4 We reserve the right to remove Products from the Website at any time. We also reserve the right to edit or delete material or content from the Website. We are not liable to you or to any third party for removing a Product from our Website or editing or deleting material or content from our Website.
5.5 We reserve the right to refuse or reject any order placed by you at any time (even after we have sent an Order Confirmation). We are not liable to you or any third party for canceling or rejecting an order.
5.6 If we cancel your order after we have received payment (and even after we have sent an Order Confirmation), we will refund your payment for the order in full.
6 Payment
6.1 You can pay for the Products via one of the payment intermediaries listed on our Website.
6.2 You may also pay for your order in full or in part with a discount voucher provided by us. Promotional vouchers can only be entered online at checkout.
6.3 We may use payment intermediaries to process payments between you and us. You agree that we may share documents and information about you with the payment intermediaries, including documents and information containing your personal data.
6.4 We are not a regulated payment processor or money service provider and are not responsible for any failed payments or issues caused by the payment intermediaries.
6.5 You are responsible for providing complete and accurate information during the payment process, and all payments must be made using your own funds. By placing an order, you confirm that: (a) the payment method used is yours; (b) if applicable, you are the rightful owner of the promotional voucher; and (c) you have sufficient funds or credit facilities to pay for the relevant order.
6.6 We are not liable or responsible for unauthorized use of your credit, debit, or prepaid cards by third parties, even if such cards have been reported stolen. We have the right to notify all relevant authorities (including credit information bureaus) of fraudulent payments or other illegal activities.
6.7 You will not: (a) reverse or attempt to reverse any payment made in connection with Products; or (b) reverse any payment made in connection with Products.
6.8 You shall fully indemnify and hold us harmless in respect of any chargebacks or reversals of payments made by you and any losses, costs, liabilities, or expenses we incur arising out of or in connection with such chargebacks or reversals.
7 Delivery
7.1 We aim to deliver your order to the delivery address you provided when placing your order.
7.2 We will provide an estimated delivery date when you check out your order.
7.3 We may notify you if we expect to be unable to meet the estimated delivery date, but we are not liable to you for any loss, liability, costs, damages, charges, or expenses resulting from a late delivery to the extent permitted by law.
7.4 It may happen that we are unable to deliver Products to certain locations. In that case, we will inform you and ensure that the order is canceled and refunded or that the order is delivered to another delivery address confirmed by you.
7.5 All risk of the Product passes to you upon delivery at the delivery address, unless delivery is delayed due to your breach of obligations under these Terms. Risk passes at the time delivery would have taken place if you had not been in default.
7.6 If you are unable to receive or collect your order, we may leave a note with instructions for re-delivery or collection by the carrier.
7.7 If delivery or collection is delayed due to your unreasonable refusal to accept delivery, or if you do not accept or collect the order from the carrier, we may charge you for all costs and other reasonable expenses we incur to return the order to the sender, without prejudice to any other rights or remedies available to us.
7.8 Goods will be shipped within 2–120 days after receipt of payment. The standard delivery time is 20–30 business days, in exceptional cases up to 16 weeks, unless otherwise stated in the product description. The owner does not ship directly. The order is shipped by the manufacturer once the entire order is in stock there.
7.9 All duties, fees, customs charges, taxes, or other government levies and declarations for importing the Products at the delivery address are your responsibility and are not included in the price of the Products. Deliveries may incur additional costs for which the seller is not responsible and which are borne by the customer. In addition to shipping charges, these include import duties or VAT, as the goods are shipped from a non-EU country (China). You should consult with our customer service to determine whether customs duties apply to a product before placing the order. Customs duties or import taxes are not paid by us and are the buyer’s responsibility. Our goods are always shipped “duty unpaid and untaxed.” The buyer is the “importer of record” and is responsible for the correct payment of duties and/or import taxes and must fully comply with all laws and regulations of the importing country. Since import rules vary by country, you should check the customs and import VAT regulations of your country before placing your order. It is the buyer’s responsibility to verify upon receipt that all laws and regulations of the importing country have been complied with.
8 Cancellation or Modification of Orders
8.1 Once an order is placed via our website, you may cancel or modify it by sending us an email.
8.2 Once an order has been packed, it can no longer be canceled or modified; instead, the order must be returned to us in accordance with paragraph 10 below. As our goods are shipped from Asia, there may be longer transit times beyond our control. If the goods are already en route to you, cancellation is not possible. Wait until you have received the goods and return them to us. Of course, you may notify us of your cancellation in advance. To ensure the fastest possible return, we ask you to send us a shipping confirmation. An early refund is possible no sooner than 16 weeks after receipt of the order if the goods were not received.
8.3 Since we operate with a fully automated system, orders are activated immediately after dispatch. Therefore, we unfortunately cannot interrupt the shipping process before delivery, so a refund before receiving the goods is only possible within 24 hours after the order.
9 Defective Products
9.1 You acknowledge that the Products are standard products and are not made to meet your specific requirements.
9.2 All product descriptions, information, and materials on the Website are provided “as is” and without warranties or other statements, express or implied.
9.3 Images of the Products may differ slightly from the actual Product you receive.
9.4 If the product you receive is defective, you may send us an email informing us about the product to be returned and include a photo of the defective product.
9.5 You may return the product to us in accordance with paragraph 10.
9.6 We will inspect the Product upon receipt. Our processing time depends on your order.
9.7 We will notify you by email if we are satisfied that the Product is defective.
9.8 Our sole obligation to you in respect of defective products is to (at our sole discretion): (a) replace the Product and pay the delivery charges for delivery of the Products to the Delivery Address, whereby you must return the defective Product to us and we will then deliver a replacement Product to the Delivery Address; or (b) pay you an amount equal to the price of the Product and the return of the defective Product to us. We will pay this amount to you by deposit to the account from which we received payment and using the same payment method.
9.9 If we determine that the product is not defective, we may, at our sole discretion, decide not to refund the purchase price of the product and may require you to pay reasonable service charges, which we may charge to the payment method used for the order. We are not liable to you for any loss, liability, costs, damages, charges, or expenses arising from this paragraph to the extent permitted by law.
10 Returns and Refunds
10.1 Our return policy is part of these Terms and Conditions under which you may visit and use our Website.
10.2 If you are not completely satisfied with your order, you may send us an email informing us of the product to be returned and return the product to us. The withdrawal period is 30 days from the day you or a third party designated by you, who is not the carrier, has received the last product.
10.3 Returns and return shipping costs are at the customer’s expense.
10.4 The product must be received by us in order for the customer to be eligible for a refund. We inspect the returned product upon arrival.
10.5 You must ensure that the Product is shipped to us in the same condition as when you received it and that it is properly packaged. The Product must be unused, with its labels intact, and in the original packaging. If a Product is returned to us in an unsuitable condition, we reserve the right not to accept the return.
10.6 Our return processing time depends on your order.
10.7 If we are satisfied with the condition of the returned Product, we will send you an email confirming the approval of your return. After we send you a message that your return has been approved, the amount will soon be refunded to the payment method used for the order.
10.8 The return is complete when we have received the physical goods.
10.9 Since our goods are shipped from Asia, there may be longer transit times beyond our control. If the goods are already en route to you, cancellation is not possible. Wait until you have received the goods and return them to us. Of course, you may notify us of your cancellation in advance. To ensure the fastest possible return, we ask you to send us a shipping confirmation. An early refund is possible no sooner than 16 weeks after receipt of the order if the goods were not received.
11. Vouchers
11.1 You may use our promotional vouchers or discounts when making payments for Products on the Website.
11.2 To redeem a voucher or apply a discount, the voucher or discount code must be entered on the checkout page of your order.
11.3 Once the voucher or discount code is entered and applied, the voucher or discount will be reflected in the total amount of your order at checkout.
11.4 You may redeem or use only one promotional voucher or discount per order.
11.5 The credit of a promotional voucher does not earn interest and has no cash value.
11.6 If the credit of a promotional voucher is insufficient for your order, you can pay the difference via a separate payment method available on the Website.
11.7 If you use a promotional voucher for an order that is returned, the value of the promotional voucher will not be refunded. However, if you paid part of the order via a separate payment method, that portion may be refunded.
12. Permitted Use
12.1 You must not (“Prohibited Use”):
(a) use our Website in any way or take any action that causes, or may cause, damage to the Website or impairment of the performance, availability, or accessibility of the Website;
(b) use our Website in any way that is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity;
(c) use our Website to copy, store, host, transmit, send, use, publish, or distribute material which consists of (or is linked to) spyware, computer viruses, Trojan horses, worms, keystroke loggers, rootkits, or other malicious computer software;
(d) without our express written consent, systematically or automatically collect data (including scraping, data mining, data extraction, or data harvesting) on or relating to our Website;
(e) access or otherwise interact with our Website using any robot, spider, or other automated means;
(f) violate the rules set out in the robots.txt file for our Website;
(g) use the data collected from our Website for any direct marketing activity (including email marketing, SMS marketing, telemarketing, or direct mailing);
(h) use the data collected from our Website to contact individuals, companies, or other persons or entities;
(i) use or operate the Website to interact with any device unless you are expressly authorized to do so;
(j) use the infrastructure of the Website directly or indirectly to initiate, propagate, participate in, lead, or attempt to hack, or to send bandwidth-overloading, malicious, or potentially harmful network messages to any device, whether ours or not;
(k) directly or indirectly copy, publish, modify, translate, decompile, disassemble, reverse engineer, or otherwise attempt to derive or access the structure or source code of the Website (whether to create derivative works from the source code or otherwise);
(l) use or access the Website to create a similar or competing product or service, or to provide benchmarking or comparative analysis of products to any third party;
(m) sell, assign, sublicense, transfer, distribute, or lease your access to the Website;
(n) make the Website available to third parties via a private computer network;
(o) edit or otherwise modify any content or paper or digital copies of any materials printed or copied from our Website;
(p) use the Website in any way prohibited by any applicable law or regulation relating to the use of the Website;
(q) conduct any unauthorized investigation or place any unauthorized order; or
(r) place speculative, false, or fraudulent orders.
12.2 You acknowledge that you are liable to us for any damage, loss, liability, costs, or expenses suffered or incurred by us as a result of or in connection with any Prohibited Use performed or permitted by you.
12.3 You agree to notify us as soon as reasonably possible after becoming aware of any person engaging in Prohibited Use. You will reasonably assist us in any investigation we may initiate based on information you provide in this context.
12.4 You must ensure that all information you provide to us through our Website or in connection with our Website or the Products:
(a) is true, accurate, current, and complete and not misleading;
(b) complies with all applicable laws and regulations; and
(c) does not infringe upon the privacy, data protection, confidentiality, intellectual property rights, or other rights of any person; and
(d) is not offensive, insulting, pornographic, defamatory, unreliable, misleading, illegal, or otherwise objectionable.
12.5 You will immediately provide us with any documents or other information we request to verify your identity. You will update all information you provide to us immediately so that all your information with us is complete and accurate at all times.
12.6 You must comply with all applicable laws related to your use of the Website, and it is solely your responsibility to ensure you comply with those laws, whether based on your country of residence, the place from which you access the Website, or otherwise.
12.7 Please email us if you discover any material or activities on our Website that violate these Terms.
13. Website Links
13.1 Links from our Website to other websites and third-party resources are provided for your information only. Links from our Website to other websites and resources should not be interpreted as a recommendation or endorsement by us of those linked websites or resources or the information you obtain from them.
13.2 You acknowledge and agree that we have no rights or control over the content of other websites and resources linked or referred to on our Website.
13.3 You may link to our homepage, provided you do so in a fair and legal manner that does not damage or take advantage of our reputation.
13.4 You must not link in a way that suggests any form of association, approval, or endorsement on our part where none exists.
13.5 You must not link to our Website from any website you do not own.
13.6 You must not frame our Website on any other site, nor may you create a link to any part of our Website other than the homepage.
13.7 We reserve the right to withdraw linking permission without notice.
13.8 The website from which you link must comply in all respects with the content standards set out in our acceptable use policy (see paragraph 12 above).
13.9 Please contact us to obtain our prior approval for any link to our Website that does not comply with this paragraph 13.
14. Intellectual Property Rights
14.1 The code, structure, and organization of the Website are protected by intellectual property rights.
14.2 We are the owner or licensee of all intellectual property rights in our Website and the content and material published on it. These works are protected by applicable laws and treaties around the world. All such rights are reserved.
14.3 You may use the Website and all content on the Website only for your personal and non-commercial use and in accordance with these Terms. The content of the Website includes content related to the Products.
14.4 You agree to notify us of any suspected infringement of intellectual property rights that belong to us.
14.5 You may not use our trademarks without our prior written permission unless they are part of material you use (and accurately reproduce) in accordance with paragraph 13.
15. Privacy Policy
15.1 Our Privacy Policy is part of these Terms under which you may visit and use our Website.
15.2 We use cookies on our Website. We also use cookies to analyze how our customers prefer to view our Website. By accepting these Terms, you also agree to our use of cookies for this purpose. For more information on cookies, see our Privacy Policy.
15.3 If you provide us with your personal data, we will process such data in accordance with your instructions from time to time, and we will take reasonable security measures to protect such data from unauthorized and unlawful processing and from accidental loss, destruction, or damage.
15.4 Unless special precautions are taken or otherwise agreed in writing, information and documents generated during the sale of the Products may be shared by us and, in particular, such information and documents may be accessible in electronic form to our employees, officers, advisors, or agents.
16 Viruses
16.1 We do not guarantee that our website is secure or free from bugs or viruses.
16.2 You are responsible for configuring your information technology, computer programs, and platform to access our Website. You must use your own antivirus software.
16.3 You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs, or other malicious or technologically harmful material.
16.4 You must not attempt to gain unauthorized access to our Website, the server on which our Website is stored, or any server, computer, or database connected to our Website.
16.5 You must not attack our website via a denial-of-service attack or a distributed denial-of-service attack.
16.6 If we believe that you have breached any provision of this article 16, your right to use our website will cease immediately. We may report any breach to the relevant law enforcement authorities and will do so where required by applicable law.
17 Liability
17.1 Subject to clause 17.13, we disclaim all liability to the extent permitted by law and accept no responsibility for any loss suffered by you or any other person arising from:
(a) Third-party content or user content;
(b) our Content, in particular the accuracy, completeness, or timeliness of our Content;
(c) the Products, especially regarding the quality, images, description or specifications, conformity with the description, and reasonable suitability of the Products for a particular purpose;
(d) reliance on any information in these Terms or on our Website or on functions offered in these Terms or on our Website;
(e) the inability to access the Website or any part thereof, or if access is interrupted or operates with errors at any time; and
(f) any failure or delay in the performance of an obligation by us, whether or not we were previously informed, if and to the extent the failure or delay is caused by a circumstance beyond our reasonable control, including telecommunications failures, power outages, terrorism, fuel strikes, extreme weather, computer failures, supplier delivery problems, labor disputes, and absence of staff due to illness or injury, and the period for performance of any affected obligation shall be extended accordingly.
17.2 We shall not be liable to you (whether in contract, tort (including negligence), breach of statutory duty, or otherwise) for any loss of profit, loss of business opportunity, loss of goodwill, loss of savings or benefit, or for any indirect, special, or consequential loss or damage, even if such loss or damage was reasonably foreseeable or the relevant party was aware of the possibility of such loss or damage.
17.3 Our liability arising directly or indirectly from these Terms (including your purchase of Products from us under these Terms) or not expressly excluded under these Terms is limited to the greater of $1000 or five times the price you paid for the Products that gave rise to the liability. This liability cap is reduced by the amount of any unpaid amounts you owe us.
17.4 Any claim by a party for breach of contract, tort (including negligence), breach of statutory duty, or otherwise arising out of or in connection with these Terms must be brought within one year of the act or omission that caused the loss or cost.
17.5 Except to the extent that claims cannot be excluded or limited by law, you personally may not bring a claim against any of our employees, officers, consultants, or other agents involved in the performance of the relevant obligations.
17.6 All representations or warranties, contractual or non-contractual, and all warranties, conditions, terms, undertakings, and obligations arising by law, common law, custom, trade usage, course of dealing, or otherwise (including implied warranties of satisfactory quality, fitness for purpose, or conformity to description) are excluded to the extent permitted by law.
17.7 A claim may only be brought against us (including our employees, officers, or consultants) as a result of an act or omission. An act or omission includes a series of connected acts or omissions, the same act or omission in a series of connected matters, or similar acts or omissions in a series of connected matters, and includes all claims arising from one matter.
17.8 The limitations in this article 17 apply to our joint and several liability to you (including any other third party to whom we may be held liable with or without our consent) in relation to a claim, and you and all such other persons may only be held liable to us once in relation to the same loss.
17.9 Where a liability limitation applies regardless of the amount, the limitation applies to the entire service or supply of products by us, and there are no separate aggregate liability limits for you, any group company of which you are part, or any person designated by a business user.
17.10 If we are jointly liable to you with another party, we are only required to pay the portion that is reasonably attributable to our fault. We are not required to pay the portion attributable to the fault of another party who would otherwise be liable.
17.11 Our liability to you shall be reduced by the portion for which another party would have been liable had you either: (a) also brought proceedings or a claim against that other party, or (b) we brought proceedings or a claim against that other party under the Civil Liability (Contribution) Ordinance or similar law in another relevant jurisdiction.
17.12 In assessing whether other parties are liable to you, your inability to pursue remedies against another party shall not be taken into account because actions against that party are time-barred, the party lacks sufficient means, the party relies on exclusions or limitations of liability, or the other party no longer exists.
17.13 The exclusions and limitations of liability in these Terms do not affect our liability:
(a) for death or personal injury resulting from our negligence;
(b) for fraud or reckless disregard of professional duty;
(c) for any other liability that cannot be excluded or limited in the jurisdiction relevant to the claim, including limits on our right to limit liability; and
(d) in any other case, to limit our liability to less than the minimum amount required in the given circumstances under any applicable law or regulation, in which case that minimum amount shall replace the otherwise applicable amount.
17.14 These provisions constitute an exhaustive list of the remedies available under or in connection with these Terms to either party or a third party against either party.
18 Indemnification
18.1 Upon request, you shall fully indemnify and hold harmless the Indemnified Parties against all claims, costs, and losses of any kind suffered or incurred by the Indemnified Parties as a result of or in connection with:
(a) any material breach by you of the provisions of these Terms;
(b) fraud, negligence, misconduct, or recklessness in connection with your obligations under these Terms; and
(c) your use of our Website.
18.2 We have the right to recover from you all out-of-pocket expenses we reasonably incur in connection with a claim for indemnification, and all such costs must be paid upon request.
19 Force Majeure
19.1 If a Force Majeure event lasts longer than one week, we may terminate the Terms immediately by written notice and without any liability other than a refund for any Product already paid for by you and not delivered.
19.2 We reserve absolute discretion regarding the solution we will implement to fully meet our obligations under these Terms in the event of Force Majeure.
20 Variations
20.1 We may revise these Terms from time to time. We will notify you in advance of any significant changes that we believe may negatively affect you. We will inform you of any updates to these Terms. The Terms in effect at the time shall apply to your use of our Website and all products offered through our Website.
20.2 If you do not agree to the revised Terms, you must stop using our Website or purchasing our Products.
20.3 If you have given your express consent to these Terms, we will ask for your express agreement to the revised Terms before you make any future purchase after the changes take effect. If you do not expressly agree to the revised Terms within the timeframe we specify, you must stop using the Website or purchasing our Products.
21 Your Breach
21.1 Without prejudice to our other rights under these Terms, if you breach these Terms in any way, or if we reasonably suspect that you have breached them, we may:
(a) send you one or more formal warnings;
(b) temporarily block your access to our website;
(c) suspend processing of any order;
(d) refuse to accept any payment from you;
(e) permanently deny you access to our website;
(f) block computers using your IP address from accessing our website;
(g) contact one or more of your internet service providers to request that they block your access to our website; or
(h) initiate legal proceedings against you, whether for breach of contract or otherwise.
21.2 If we suspend, prohibit, or block your access to our Website or any part of it, you must not take any action to circumvent such suspension, prohibition, or blocking.
22 Termination and Suspension
22.1 You may stop using the Website at any time.
22.2 We may suspend the provision of the Website at any time with or without cause and with or without notice.
22.3 Without prejudice to clause 22.2, we may suspend or terminate your access to the Website if your use creates or risks any legal liability or interferes with others’ use of the Website.
22.4 If we suspend or terminate your access, we will attempt to notify you in advance. However, we may, at our sole discretion, suspend or terminate your access immediately and without prior notice.
22.5 We do not guarantee that our website will always be available or uninterrupted. We may withdraw, suspend, or restrict availability of all or any part of our website for business or operational reasons. We will try to give you reasonable notice of any such action. You are not entitled to any compensation or other payment if the Website is discontinued, suspended, withdrawn, or changed.
23 Consequences of Termination
23.1 Upon termination of these Terms, any obligation to provide Services to the Customer shall immediately cease.
23.2 In no case shall you be entitled to compensation from us for loss of rights, goodwill, or any other loss arising from the termination of these Terms for any reason.
23.3 Termination shall not affect any other rights already accrued and shall not affect provisions that, by their wording, survive termination. Clauses 17 (Liability) and 18 (Indemnification) shall continue to apply after termination.
24 General Provisions
24.1 You may not assign your rights under these Terms.
24.2 The rights, powers, and remedies in these Terms are (unless expressly stated otherwise) cumulative and not exclusive of any rights, powers, or remedies provided by law or otherwise.
24.3 We outsource the hosting of the Website to a third party.
24.4 If the validity or enforceability of any provision is limited by applicable law, that provision shall remain valid and enforceable to the extent permitted. The invalidity of one clause does not affect the others.
24.5 A delay or failure to exercise any right or remedy does not constitute a waiver. A waiver of any breach shall not be deemed a waiver of any subsequent or different breach.
24.6 The exercise of any party’s rights under these Terms does not depend on the consent of any third party.
24.7 These Terms are for the benefit of you and us and are not intended to benefit or be enforceable by any third party.
25 Governing Law
25.1 These Terms, their subject matter, and formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of Hong Kong.
25.2 Any dispute, controversy, difference, or claim (including non-contractual disputes or claims) arising from or relating to these Terms shall be referred to and finally resolved by arbitration under the laws of Hong Kong in force at the time of submission. The seat of arbitration is Hong Kong. The tribunal shall consist of one arbitrator. The language of arbitration is English.
26 Company Information:
Email: support@aurelea.us
27 Interpretation
27.1 In these Terms: “Contract” means your order for a Product or Products under these Terms, which we accept under clause 4.3; “Customer” means any natural person placing an order on the Website; “Delivery Address” means the delivery address as stated in the relevant Order; “Estimated Delivery Date” means an estimated delivery date of an Order; “Force Majeure Event” means any event or circumstance that causes us to fail or delay in fulfilling our obligations due to a cause beyond our reasonable control, including war or threat of war; natural or nuclear disaster; riot or civil unrest; pandemic; terrorism; malicious damage; fire or flood; compliance with a new law or order from a government or judicial authority; airport or port closures; or commercial disputes unrelated to the affected party; “Indemnified Parties” means us, any Affiliate Party, and their respective officers, employees, contractors, and agents; “Intellectual Property Rights” means all intellectual property rights, including patents, trademarks, design rights, copyrights, database rights, trade secrets, and all rights of a similar nature; “Order” means the order submitted by you through our website to purchase a Product or Products from us; “Order Confirmation” means our email confirming your order in accordance with clause 4.3; “Payment Processor” means a third party we use for payment processing; “Product” means a product offered on our Website; “Website” means the website; “Website Infrastructure” means all our systems (including code) that enable, deliver, or describe the Website.
27.2 References to “clauses” are to clauses of these Terms.
27.3 Headings are for convenience only and do not affect the interpretation of these Terms.
27.4 Words in the singular include the plural and vice versa. Words indicating gender include every gender and references to persons include individuals, companies, firms, or partnerships. Please email us if you have any questions or comments about these Terms, the Website, or the Products.
About AURELÉA
Welcome to AURELÉA – your online destination for elegant, timeless jewelry! Driven by a passion for refined aesthetics and unique designs, we aim to provide you with an unforgettable shopping experience.
Our mission:
At AURELÉA, we believe everyone deserves to feel beautiful and confident. That’s why we carefully curate a diverse collection of high-quality jewelry that reflects contemporary elegance. Whether you’re looking for the perfect piece for a special occasion or everyday beauty, AURELÉA has something for you.
Why choose AURELÉA?
● Extensive collection: We offer a wide range of jewelry pieces, from delicate necklaces to bold rings and unique earrings.
● Always on-trend: We keep a close eye on the latest fashion and add new items regularly.
● Unique pieces: Alongside our standard selection, you’ll find exclusive items you won’t see anywhere else.
● Customer-focused: We value your experience and are always ready to offer personal service and advice.
● Easy online shopping: Our webshop is user-friendly and offers various secure payment options. Your order will be delivered quickly and with care.
Team AURELÉA
We hope you’re just as excited about AURELÉA as we are! Don’t hesitate to contact us if you need assistance or help finding your perfect jewelry piece.
